![]() ![]() #Wondershare recoverit return code#After the DR Vendor informs WD that the process is complete we shall provide you with the 40% Discount code to buy a new device from our WD Online Store.Īll I know about the offer is what was sent in the email. WD: Yes, once the Data Recovery has been completed you will be given a free My Passport 4TB with your data(though it will have no warranty). Me: If its sent in, does that also count as sending it in for the 40% trade in? For the 40%, you mention 40% of Recommended Retail Price, is that purely from the WD direct or from any approved retailer selling it? I can assure you that the vendor we will choose will be of the highest standards. WD: The drive will most likely be sent to Kroll On Track UK, though i cannot 100% guarantee the exact vendor as of yet. ![]() Me: Who, as the vendor, will be handling my drive should it be sent in? Will it be based in the UK? What agreements are in place regarding the confidentiality of my data on the drive? WD: Yes, the drive will still be eligible however we do not take responsibility for any damages inflicted during this process that would interfere with the data recovery attempt and might cause data loss. Me: Although we haven’t yet, if the drive has been manually attempted to be recovered (by removal from the dock, using a SATA to USB using recovery tools on a pc) is it still eligible for the program? For anyone interested, here are some questions I asked support and the reply I got: ![]()
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